• Referral for Donna-Lee Smith Owner/President Impeccable Cleaning LLC
We gladly provide this referral for Donna-Lee Smith Owner/President of Impeccable Cleaning, LLC. Donna and her team of cleaning professionals have been cleaning our Condo at the Island Princess in Okaloosa Island, Ft. Walton Beach, FL since we purchased it in June, 2016.
As a new Condo owner living in another state we knew our success in being able to maintain a highly sought after condo for rental by clients would be predicated on the fact that we would be able to find, trust and select the right cleaning company for our condo. It is our requirement that our cleaning company be equally focused on satisfying our rental clients and maintaining our condo in the 5-Star manner in which we require.
Donna and her team came highly recommended by other condo owners. We met with Donna and after meeting her and discussing our requirements we had no doubt Donna and the Impeccable Cleaning team were the right choice. Some of our requirements were that the condo would be cleaned as if we or Donna were going to be staying there each week and that Donna herself would be our point of contact for all communications.
Our communications with Donna has been excellent. We communicate with Donna monthly via email. Each Saturday via text messaging Donna provides a quick update message reporting the condition of the condo. We use this information to refund the security deposit to our rental guests and for our comfort in knowing our condo investment is safe.
On special occasions, I request Donna and the cleaning team provide additional services above and beyond normal cleaning. I have asked Donna for recommendations of repair individuals, where to purchase the best condo linens, and just about everything else we wanted to know about the local area. Some of our requests are not easy special requests and are well above the capabilities or offerings of other cleaning companies. I believe Donna will work for you to customize her offer and support your needs – just as she has supported ours.
We are thankful and blessed that Donna came highly recommended to us. We know we could not successfully manage our Condo Rental LLC business from another state without the professionalism, dedication and partnership we have developed with Donna and her team.
Hank and Sandra Blanke – Owners
Island Princess #516
Okaloosa Island, Ft Walton Beach, FL
VRBO # 875204
• I have been using Impeccable Cleaning services for over four years now and I wanted to express my appreciation for the company and its employees. I have never been unsatisfied with the work ethic that is performed when cleaning my house. The employees are hard working and dedicated to the task at hand and are always willing to go the extra mile to ensure my happiness. Each employee I have worked with has been extremely professional, respectful, and courteous to my wants and needs. It is a great relief to work with a company that you can trust and rely on for these essential tasks of keeping a home polished and clean. I recommend Impeccable Cleaning and Donna Lee Smith to all my neighbors, friends, and family because I know that the company will provide a level of high quality satisfaction and customer service.
• I have been with Impeccable Cleaning for 6 years now and I am very satisfied. They are very detailed in their services. I travel a lot for work and have a crazy schedule but they are flexible and always available when I need them. Over the years I have recommended this service to many people and they all are very pleased with the results. Impeccable Cleaning is like family….they put personal touch on each visit to my home….highly recommend to try them!!!!
• For over five years Impeccable Cleaning service has cleaned our vacation home in Gulf Shores. Their work is not average, it is superior in its ranking. They are always on time and always go above and beyond to make our condo incredibly spotless. Donna runs a very tight ship and expects all of her work done in a meticulous fashion. I have never seen a company that had such consistent results. I would highly recommend Impeccable Cleaning for all of your home, office and business cleaning needs.